Communication Etiquette:
• At first greeting a handshake is generally accepted by both men and women
• They tend to use an indirect style compared to a direct style
• Most people are concerned with appearances
– They do not want something to reflect badly on them
– Best to avoid confrontations
• Very open people and are comfortable being close to one another
– Considered rude to back away from someone that is speaking
• Fair amount of touching during conversation
– Between all genders
– Hand on hand
– Hand on arms
• Extremely rude to refuse dinner invitations
– Or to put feet on furniture not made for doing so
•
Business Etiquette:
• Address people directly using only their professional title
• Business cards should be presented to everyone in the meeting
– If possible translate one side into Spanish
• They respect those who dress well
– Men – Conservative dark suits light shirts conservative tie
– Women – Elegant dresses or Business suits with quality accessories
– Most women will wear heels over flats
• Always plan in advance for meetings especially international
– You may be kept waiting but arrive on time
– Develop a base for a relationship with small talk
– Allow the host to initiate business discussion
– Avoid politics, terrorists, ancestry and religion
– Family, soccer, where to go in Peru, and local food destinations are all good topics
– Final decisions are made through senior officials or executives
– Avoid pressure sales tactics
– Sell softer they respond a lot better to this
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Posted on Monday, April 6th 2015 at 10:33 am