Communication Etiquette:
• Greetings can be pretty formal to show respect
• Handshake is the most common form of greeting
– They may place their hand on your heart or blow after shaking hands
– If there are many people there – introduce yourself to the eldest person
• Titles are very important because they signify status
• They are indirect when trying to communicate
– They won’t always say what you mean
• They speak quite softly
– Loud people are viewed as aggressive
• Business is personal
Business Etiquette:
• Business cards are usually exchanged during the initial greeting
– They should display your title
– Having one side printed in Bahasa is a sign of respect
– Treat them with respect
• Initial meets are focused on getting to know one another
• Things are not rushed
– Everything has a time and place
• Pressure tactics will backfire
• Business attire is conservative
– Women – dress very conservatively and be sure to be covered from ankle to neck
– Men – Light weight suits very conservative