Communication Etiquette:
• Very diverse culture
• They will be direct in both a business situation and an informal meeting
– Expect this and do not be offended
• Handshake is the most traditional form of greeting
– At the start and when you are leaving
– Maintain eye contact
– Shake everyone’s hand
• Individuals take great pride in their appearance
Business Etiquette:
• After handshake it is common practice to exchange business cards upon meeting
• Appointments are made in advance
– Use the 24-hour clock when making plans for meetings and appts.
– Always arrive in advance
• Both men and women dress formally in business
– Few may dress casual during business
• They are often very direct when speaking
– English is very widely spoken
• They place a great amount of importance on independency and self-sufficiency