Communication Etiquette:
• Very punctual – expected to be on time for appointments
• Titles are important and included on business cards
– Have them in both English and Spanish
• Politics are freely discussed because it is stable there
– Other good topics are children, art, history
– Bad topics are personal criticism and religion
• Bring flowers, chocolate, scotch or wine if invited to a dinner at the home
• They are indirect communicators
• Tend to stand fairly close to one another when talking
– Arms length or less is normal for friends
Business Etiquette:
• Everyone is expected to be on time to a business lunch
– They do not take long breaks
• The handshake is a common greeting
• Dress is formal
– Men, formal business clothes, suit and tie in conservative colors – keep jacket on at all times
– Women, stylish business suits or dresses and matching shoes – best to avoid clothing that is too revealing
• Sustain eye contact during conversation
• Value relationship, so avoid hard selling practices