Country Customary Information: Titles are very important; until you are formally invited to use a person’s first name continue to use their title and surname. Presentation and dress is pretty important to Austrian culture. Even in informal environments their entire is neat and conservative. If giving gifts, you should not give red carnations, lilies, or chrysanthemums if giving flowers, always give a odd number, except for 12, even numbers are bad luck. All gifts should be nicely wrapped.
Communication Etiquette: Austrians are very direct with their speech and will not furnish their speech with pleasant gestures. You should not take offence, because they expect to be taken for their word. Handshakes are important, it is good to have a firm handshake and always maintain eye contact. During communication you may only be referred to by your surname, this culture only uses first names with family and close friends.
Business Etiquette: Austrians require supporting data to support ideas or claims. In a meeting environment it is essential to prepare yourself with data to support your ideas. It is also advised to have all presentations translated into both English and German. Business relationships are extremely formal.
Hierarchy and status is a very important element in Austrian business culture. If possible make the effort to communicate in German, even though English is very widely spoken. Don’t speak with your Austrian counterparts about money, religion, and their personal life. Austrians tend to be introverted and private.